If we do have to substitute wines for a later vintage or an alternative of equal or greater value, we aim to contact you first and gain your permission. If we fail to do this and you are unhappy with any substitutions you receive we will arrange collection at our cost.

Breakages must be reported in 5 days from receipt of delivery. We will offer you a full refund for the product broken or a replacement at no additional charge.

Age
It is against the law to sell or supply alcohol to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old.

Price
All products offered are subject to availability. Prices include VAT at 17.5% and are subject to change and vintage variation.

Delivery
Delivery is £6.99 per case of 1 to 12 bottles to one address. Delivery is mainland UK only. Please allow 7 days for delivery. Please note for local (Chester) orders or non promotional orders over £100 there is no delivery charge.

Disclaimer
Region Wine has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, Region Wine takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.

Region Wine shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.

All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland.

Region Wine assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website.

Region Wine Loyalty Card Scheme

• The Region Wine Loyalty Card scheme aims to reward customer loyalty through the provision of a discount when a minimum number of wine bottles have been purchased. The scheme is defined as follows:
  The average purchase price of 12 bottles of wine (“set”) purchased in one or more transactions is offered to you as a discount on a future wine purchase.
• The total amount of discount available will increase if the discount is not used and you purchases one or more additional sets.
• Once you decide to use all or part of the discount available to purchase wine the available discount is then set to zero.
• Wine purchased using the available discount does not count towards the next set.
• Wine can not be returned and money refunded if you have utilised your available discount to purchase more wine. Otherwise you may return your wine for any reason up to and including 5 days from the date of delivery or collection of your order, provided the bottle(s) are unopened and intact. We will refund the price of the order within 30 days from the date of cancellation if purchasing on line or immediately if purchasing in store (this excludes delivery charge if product delivered or in transit). Collection is at our cost. Any wine returned will be deducted from your Loyalty Card.
• Wine purchased under case or wine offers does not count towards the next set, unless stated otherwise.
• Region Wine reserves the right not to offer the discount earned with the Loyalty Card.
• Region Wine reserves the right to change the scheme, without notice. Region Wine can cancel or withdraw the scheme or any individual card at any time.
• Loyalty Card statements will not be issued unless requested by you.
• Other than the need to check for someone’s age (to purchase Alcohol), Region Wine will not ask for ID when you use your Loyalty Card with a transaction.
• Replacement Loyalty Cards can be provided but there is no guarantee that the discount will be carried over to the new Loyalty Card.
• The Loyalty Card belongs to Region Wine but it's yours to use and enjoy.
• Any personal information obtained through the Loyalty Card may used by Region Wine for marketing purposes this may involve a third party. Any information (including your name and address) that does not relate to specific goods or services that you buy may be used by us to analyse how you use your Loyalty card.

In using a Loyalty Card you are agreeing to these Terms and Conditions. If you have any questions or comments please contact Region Wine on 01244 340 377 or email info@regionwine.com